Home Care Provider Registrations

Registration is for care providers (caregivers) and agencies providing care to someone in their own home, not other care settings. In order to receive claim reimbursement from one of the government payers all providers MUST have active, approved status with the Bermuda Health Council.

Care agencies and care providers must have an up to date registration and approval from the Home Care Team at the Bermuda Health Council.

Types of Caregiving providers

There are three categories of caregiving providers:

  • Personal Caregivers
  • Nursing Associates (Geriatric Aides/Nursing Assistants)
  • Registered Nurses

Caregivers filing for reimbursement for clients under Future Care must be registered with the Bermuda Health Council.

Home Care Provider Registration FAQs

General information on individual registration, agency registration and payments for insurers.

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How to Register


  • Independent caregivers and employees and contractors of an agency who will be caring for persons in the community must also be individually registered as a home care provider and should visit helpingservices.bm to complete their individual registration process. For registration guidance, see the FAQ page or check out the video guide.
  • Ensure you have ALL your documents ready to upload before creating your account


  • All Agencies are required to register with the The Bermuda Health Council using the electronic application. Once the application is complete, your registration will be reviewed, and all submitted documents will be examined.
Health Professional Registration
Find out how to register as a health professional by clicking the 'learn more' button.