Home Care Provider Registrations

Registration is for home care providers (caregivers) and agencies providing care to someone in their own home, not other care settings. In order to receive claim reimbursement from one of the government payers all providers MUST have active, approved status with the Bermuda Health Council.

Care agencies and home care providers must have an up to date registration and approval from the Home Care Team at the Bermuda Health Council.

Types of Caregiving providers

There are three categories of caregiving providers:

  • Personal Caregivers
  • Nursing Associates (Geriatric Aides/Nursing Assistants)
  • Registered Nurses

Caregivers filing for reimbursement for clients under FutureCare must be registered with the Bermuda Health Council.

Home Care Provider Registration FAQs

General information on individual registration, agency registration and payments for insurers.

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How to Register

Caregivers

  • Independent caregivers and agency employees/contractors who are caring for person in the community must be individually registered as a home provider. To register, visit helping services.bm to complete their individual registration process. For registration guidance see the FAQ page or check out the video guide.
  • Ensure you have ALL documents ready to upload when completing your application.

Agencies

  • All agencies are required to register with The Bermuda Health Council if they accept clients on future care. See the application requirements here and complete the electronic application. Once the application is complete, your registration will be reviewed, and all submitted documents will be examined.
Do you have a COVID related query?
If you need information about COVID-19 or COVID-19 vaccines, contact the COVID Hotline at 444-2498.
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